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      * DNA - Grade 3 quality
      * Impact Protection – External Reversed Cane & MDF Cane rods &with Cotton Side Wing Three Piece Knee Roll with ergonomic Bolsters provides enhanced shape retention
      * Impact Protection – Internal Integral HDF Thigh Protection – PVC faced Duo Flex ‘Pro-Tec’ Knee Roll - Mesh faced Tri-Flex Integral Shin Bolster - Lycra & Mesh faced
      * Additional Features: Sim-Fit 7 Cane Width Premium ‘Cotton’ Knee & Vertical Bolsters for increased comfort
      * Facing: Premium ‘White’ PVC
      * Straps:
      50mm Calf & Ankle & 25mm Thigh with 25mm Hook & Loop
      * Size: A, Y, J, SJ
      • Standard - £6.35 (Monday to Friday) Delivery within 3-5 working days.
      • International - £29.95 To over 120 countries, within 7 - 14 working days.
      • Europe - £29.95 Delivery within 7 - 14 working days.

      Please note: We cannot deliver on English public holidays or at specific times of day, unless otherwise stated.

      We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please make sure that the items are returned in their original packaging.

      To start a return, you can contact us at team@procricketdirect.com. If your return is accepted, Items sent back to us without first requesting a return will not be accepted. Return by post or courier within 14 days from the day your parcel arrives for a full refund via the original payment method. Or within 30 days, when we will refund you with an eVoucher to the value of your items.

      You can always contact us for any return question at team@procricketdirect.com.

      Damages and issues

      Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

      Exceptions / non-returnable items

      Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.

      Unfortunately, we cannot accept returns on gift cards.

      Exchanges

      The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

      Refunds

      We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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